Privacy Policy

TRINOX Technologies, Inc. (“TRINOX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our services, website, and software (collectively, the “Services”).

This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and similar privacy regulations in the United States.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, mailing address, and payment information.
• Usage Data: IP address, browser type, device identifiers, operating system, referral URLs, and activity on the Services.
• Cookies and Tracking Technologies: To personalize and improve your experience. See our Cookie Policy for more details.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain the Services
• To process transactions and billing
• To communicate with you (e.g., respond to inquiries, provide updates)
• To personalize and improve your user experience
• To comply with legal obligations
• For marketing and analytics purposes (where permitted by law)

3. Legal Bases for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

• Your consent
• The necessity of processing for contract performance
• Our legitimate interests
• Compliance with legal obligations

4. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

Under GDPR (EU):

• Right to access your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

Under CCPA/CPRA (California):

• Right to know what personal data we collect and how we use it
• Right to request deletion of your personal data
• Right to opt-out of the sale or sharing of your data
• Right to non-discrimination for exercising your rights

Under VCDPA (Virginia) and other U.S. state laws:

• Similar rights as above, including access, correction, deletion, and data portability

To exercise any of these rights, please contact us at privacy@trinox.io.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers (e.g., cloud hosting, analytics, CRM)
• Legal authorities when required by law or to protect our legal rights
• Business partners only with your consent or as part of a joint offering
• Third parties in connection with a merger, acquisition, or sale of assets

We do not sell your personal data.

6. International Transfers

Your data may be stored and processed in the United States and other countries where TRINOX or its service providers operate. We implement appropriate safeguards for international data transfers, including Standard Contractual Clauses for EU users.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. You can request deletion at any time.

8. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal data. While we strive to protect your data, no method of transmission over the Internet or storage is 100% secure.

9. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from children. If we learn that we have, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through our Services. Your continued use of the Services constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact:

TRINOX Technologies, Inc.
privacy@trinox.io
Newark, NJ, United States

Thank you for trusting TRINOX with your data.